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Chris is displaying a Bluetooth logo with a cross through it. What does this mean?

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TitleChris is displaying a Bluetooth logo with a cross through it. What does this mean?
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If Chris displays a Bluetooth logo with a cross through it, the device is experiencing a Bluetooth connectivity issue. Please close and reopen the Chris supporting app to unpair and repair Chris. If this issue continues, there may be a compatibility issue with your smartphone. Please check this website Technical Specifications and contact our support team for further assistance.
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